By accessing and using the BossDent Global website (www.bossdentglobal.com) and purchasing our products, you accept and agree to be bound by the terms and conditions outlined in this agreement.

If you do not agree with any part of these terms, please do not use our website or services.

We reserve the right to modify these terms at any time. Continued use of our services after changes constitutes acceptance of the modified terms.

"Company," "we," "us," or "our" refers to BossDent Global, located at 653, Rishi Nagar, Rani Bagh, New Delhi - 110034.

"Customer," "you," or "your" refers to the individual or entity purchasing products or using our services.

"Products" refers to all dental equipment, instruments, and supplies offered by BossDent Global.

"Website" refers to www.bossdentglobal.com and all associated pages and platforms.

We strive to provide accurate product descriptions, specifications, and images. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, or error-free.

All prices are subject to change without notice. Prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.

We reserve the right to modify or discontinue any product without prior notice.

Product availability is subject to stock levels. In case of unavailability, we will notify you promptly and offer alternatives or a full refund.

Bulk order pricing and special discounts are available upon request and subject to separate quotations.

Orders can be placed through our website, email (sales@bossdentglobal.com), or by phone (+91 9810-76-8600).

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion.

Payment terms will be communicated at the time of order confirmation. We accept various payment methods including bank transfer, credit/debit cards, and UPI.

For bulk orders, advance payment or mutually agreed payment terms may apply.

All payments must be completed before product shipment unless credit terms have been pre-approved.

Invoices will be provided for all purchases and must be retained for warranty claims.

We ship products across India through our trusted logistics partners.

Delivery timelines are estimates and may vary based on location and product availability. Typical delivery is 5-10 business days for metros and 7-15 business days for other locations.

Shipping charges are calculated based on product weight, dimensions, and delivery location.

Risk of loss and title for products pass to you upon delivery to the shipping carrier.

You must inspect products upon delivery and report any damage or discrepancies within 48 hours.

Delivery to remote or difficult-to-access locations may incur additional charges and extended timelines.

We are not responsible for delays caused by courier services, natural disasters, or circumstances beyond our control.

Products may be returned within 7 days of delivery if they are defective, damaged, or not as described.

Products must be unused, in original packaging, and accompanied by the original invoice for returns to be accepted.

Custom-ordered or specially manufactured products are not eligible for return unless defective.

Return shipping costs are the responsibility of the customer unless the product is defective or incorrectly shipped.

Refunds will be processed within 7-10 business days after receipt and inspection of returned products.

Refunds will be issued to the original payment method used for purchase.

Products damaged due to misuse, negligence, or improper handling are not eligible for return or refund.

All products sold by BossDent Global come with manufacturer warranties as specified for each product.

Warranty periods and terms vary by product and manufacturer. Specific warranty information is provided with each product.

Warranty covers manufacturing defects and does not cover damage from misuse, accidents, or normal wear and tear.

To claim warranty service, customers must provide proof of purchase and contact us within the warranty period.

We reserve the right to repair, replace, or refund products at our discretion based on warranty terms.

Products must be used according to manufacturer instructions for warranty to remain valid.

Extended warranty and maintenance packages may be available for certain products at additional cost.

BossDent Global shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our products or services.

Our total liability for any claim arising from product purchase shall not exceed the amount paid for the specific product.

We are not liable for any damages or injuries resulting from improper use, installation, or maintenance of products.

Customers are responsible for ensuring products meet their specific requirements and obtaining necessary training for proper use.

We do not provide medical advice. All products should be used by trained dental professionals only.

Some jurisdictions do not allow limitation of liability, so these limitations may not apply to you.

All content on the BossDent Global website, including text, graphics, logos, images, and software, is owned by BossDent Global or its licensors.

You may not reproduce, distribute, modify, or create derivative works from our website content without explicit written permission.

Product names, brand names, and trademarks are the property of their respective owners.

The BossDent Global name and logo are trademarks of BossDent Global and may not be used without permission.

We collect and use your personal information in accordance with our Privacy Policy.

Your information is used solely for order processing, customer service, and communication about our products and services.

We implement appropriate security measures to protect your personal and financial information.

We do not sell or share your personal information with third parties except as necessary for order fulfillment.

By using our services, you consent to the collection and use of information as described in our Privacy Policy.

You agree not to use our website or services for any unlawful purpose or in violation of these terms.

You may not attempt to gain unauthorized access to our systems or interfere with website functionality.

You may not use our products in any manner that could damage, disable, or impair our business or brand reputation.

Resale of products without authorization is prohibited.

You may not post false, misleading, or defamatory content about our products or services.

We reserve the right to terminate or suspend access to our services immediately, without prior notice, for conduct that violates these terms.

Upon termination, your right to use our services will immediately cease.

Termination does not affect any rights or obligations that accrued prior to termination.

Outstanding orders and payments remain valid and must be fulfilled according to agreed terms.

These terms shall be governed by and construed in accordance with the laws of India.

Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of courts in New Delhi, India.

We encourage customers to contact us directly to resolve any disputes or concerns before pursuing legal action.

Both parties agree to attempt good faith resolution of disputes through negotiation and mediation before litigation.

We reserve the right to update or modify these terms at any time without prior notice.

Changes will be effective immediately upon posting on our website.

Your continued use of our services after changes constitutes acceptance of the modified terms.

We recommend reviewing these terms periodically to stay informed of any updates.

Material changes will be highlighted and communicated through our website or email notifications.

If you have any questions or concerns about these terms and conditions, please contact us:

BossDent Global

Address: , Rishi Nagar, Rani Bagh, New Delhi - 110034Bossgent Global India Pvt Ltd, UG 11, Vardhman Golden Plaza, Road No 44, Pitam Pura, Above Goldy Motors, near Sewa Rasoi

Phone: +91 9810-76-8600

Email: sales@bossdentglobal.com / admin@bossdentglobal.com

Website: www.bossdentglobal.com

Business Hours: Monday - Saturday, 9:00 AM - 6:00 PM IST